Faqs

HOW CAN I CONTACT YOU? 

Our customer service email issupport@shirttheory.co.in and our contact number is +91 9650329273

HOW CAN I TRACK MY ORDER? 
  • You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped.
CAN I EXCHANGE AN ITEM? 
  • YES! Hassle-free returns! Please visit Order Return Page and you need to write your order # number id, and your email id and you need to just follow the step and instructions.
  • If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost. 

*Exchanges must be made within 30 days from the date your item was delivered.

DO YOU OFFER REFUNDS? 
  • ABSOLUTELY! If you don't love your Shirttheory item, we will refund your money. Refunds must be processed within 30 days of your purchase date. Item must be in the same condition as you received it. If you want to request a refund, Please visit Order Return Page and you need write order # number id, and your email id and you need to just follow the step and instruction, and you should also email support@shirttheory.co.in our customer service email for help processing. 
  • Please include a note as to why the item is being returned along with your order number and name so we can process the refund quickly.
  • Refunds will take 2-5 business days to process through back to your bank. Once a refund is processed you will receive an email notification.
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